Contact information


Welcome to SHEPDOM!

We’re always happy to hear from you. If you have any questions about our products, orders, shipping, returns, or refunds, our customer support team is here to help.

Customer Support

Store Name: SHEPDOM

Website: https://shepdom.com

Email: shepdomsupprt@gmail.com

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

Response Time:
We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

For questions about an existing order, please include your order number in your email so we can assist you faster.

Shipping & Returns

For information about delivery, returns, or refunds, please visit our Shipping Policy and Return & Refund Policy pages.

We’re Here to Help!

Thank you for choosing SHEPDOM. We appreciate your trust and look forward to serving you!