Privacy policy
At SHEPDOM, accessible from https://shepdom.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you visit or shop at SHEPDOM, we may collect:
* Name and contact information.
* Billing and shipping address.
* Email address and phone number.
* Payment information (processed securely by payment providers).
* Order details and purchase history.
* Device information, IP address, and website usage data.
2. How We Use Your Information
We use your information to:
* Process and fulfill your orders.
* Arrange shipping and delivery.
* Send order confirmations and updates.
* Respond to customer service requests.
* Improve our website and shopping experience.
* Prevent fraud and protect our store.
* Send promotional emails when permitted by law.
3. Payment Security
Payments are processed through secure third-party payment providers. SHEPDOM does not directly store your complete credit or debit card details.
4. Sharing Your Information
We may share necessary information with trusted third parties, including:
* Shopify, our e-commerce platform.
* Payment processing providers.
* Shipping and delivery companies.
* Website analytics and marketing providers.
We do not sell your personal information for money.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support advertising activities.
You can manage cookies through your browser settings.
6. Your Privacy Rights
Depending on your state of residence, including California and other US states, you may have rights to:
* Request access to your personal information.
* Request correction of inaccurate information.
* Request deletion of certain personal information.
* Opt out of certain targeted advertising or data sharing.
* Receive information about how your data is used.
To exercise applicable rights, contact us using the details below.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of those external websites.
9. Children’s Privacy
SHEPDOM does not knowingly collect personal information from children under 13 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us:
Store Name: SHEPDOM
Website: https://shepdom.com
Email: shepdomsupprt@gmail.com